![]() ![]() 3er our system4s system4s data, you did pay your bill last last Aug. Agent: Thank Thank you for that information mam. ![]() ay " have have your Account Account &umber, &umber, please, Customer: '()**(+') Agent: -or verification verification purposes purposes mam, Can " get get your name and birth birth date# Customer: aegan %impson, uly /(, 012) and the account is under my name. Agent: %orry for the inconvenience inconvenience madam. " $ust paid my phone bill t!o days ago and my payment is not reflected in the bill. Ho! may " help help you today# Customer: " am calling because " received a !rong bill. Inbound CallĪgent: Thank Thank you for calling calling ABC ABC Company. Hereunder are samples of typical conversations for conversations for an inbound, outbound, and directory assistance service. Depending on the nature of the call or service, these conversations can vary greatly in terms of content and approach. The conversation in a call center is precisely the service provided of a contact center.
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